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Inbenta
by Unknown 4.5Unknown Banking, Government, Healthcare, E-commerce, Utilities, and more.
Customer SupportOverview
Inbenta is a comprehensive Enterprise AI Platform automating answers to customer queries, optimizing operational efficiency. It leverages proprietary AI technology trained over a decade using data from billions of customer interactions across various industries and includes a Chatbot, Search, Benti, Knowledge, and Digital Instructor.
Key Features
- AI-powered Chatbot to automate customer interactions and provide instant answers.
- Enterprise Search to deliver precise search results from multiple sources.
- Knowledge Management for creating, managing, and sharing knowledge across support channels.
- Support Ticketing solution to streamline customer support by managing interactions from various channels in a single queue.
- Digital Instructor to guide users through processes and tasks.
- Proprietary AI technology trained on billions of customer interactions.
- NLU (Natural Language Understanding) technology to accurately understand and respond to human queries.
- Ecommerce Search to deliver precise and relevant search results tailored to the e-commerce industry.
App Details
Statusactive
Updated1/24/2026
ProviderUnknown
VersionInitial Release (January 3, 2019)
Tags
AI-powered Chatbot to automate customer interactions and provide instant answers.Enterprise Search to deliver precise search results from multiple sources.Knowledge Management for creating, managing, and sharing knowledge across support channels.Support Ticketing solution to streamline customer support by managing interactions from various channels in a single queue.Digital Instructor to guide users through processes and tasks.Proprietary AI technology trained on billions of customer interactions.NLU (Natural Language Understanding) technology to accurately understand and respond to human queries.Ecommerce Search to deliver precise and relevant search results tailored to the e-commerce industry.