Conversational AI
AI Chatbots
Software applications designed to simulate human conversation through text or voice interactions using artificial intelligence.
Explanation
AI chatbots leverage technologies such as Natural Language Processing (NLP) and Machine Learning (ML) to understand user intent, provide relevant responses, and learn from interactions over time. Unlike rule-based bots that follow rigid scripts, AI chatbots can handle complex queries, recognize sentiment, and maintain context within a conversation. They are widely used in customer service, virtual assistants, and information retrieval to provide 24/7 support and automate repetitive tasks.