Artificial Intelligence
Chatbots
A computer program designed to simulate conversation with human users, especially over the internet.
Explanation
Chatbots are software applications that use natural language processing (NLP) and artificial intelligence to interact with users via text or voice. They range from simple rule-based systems that respond to specific commands to advanced AI-driven bots powered by large language models (LLMs) that can understand context, sentiment, and complex queries. Chatbots are widely used in customer service, virtual assistants, and information retrieval to provide 24/7 support and automate repetitive tasks.